Ofertas de Empleo
IT Ingeniero de Soporte Software
Consultoria / Asesoría
IT Ingeniero de Soporte Software (Product Application Support Developer) should be passionate about technology and he/she should enjoy talking to customers in order to provide different solutions to every issue that customers are facing, explaining it in the clearest and most complete way possible. Additionally, he/she should work collaboratively with the other teams in order to generate improvements in the tools and systems built for the analysts.
This role should be able to give support and fast solutions to our customers, learning unknown topics. The customers are mostly statistical analysts.
Considering we are working in distributed teams between United States and Chile to perform research and development on how to improve our analytical assets in USA, Canada and Australia, the IT Ingeniero de Soporte Software (Product Support Developer) should have an intermediate/high English language level.
Be able to understand costumers problems in order to offer the best solution.
Attend all the scheduled meeting, having a high participation.
Offer solutions in many levels:
Creation of SQL queries,
Management of data with external libraries,
Suggest script code (),
Hadoop ecosystem and related technologies.
Research on new ways to use the platform and environments
Apply Map/Reduce computational model to solve problems on high data volume
Propose improvements and new solutions to any challenge related with Big Data area
Analysis on technical requirement related with Data & Analytics area in USA, Canada, Australia and Argentina
Apply technical documentation about every solution offered to the customers
Have a continuous improvement in technical skills participating in mentoring activities given by the Santiago Development Center.
Ideal 2+ years of experience working in IT in various positions.
6+ months of application support or development experience.
English intermediate/high skills.
Enjoy talking and helping to the customers.
Have knowledge/experience like Linux user.
Have knowledge/experience SQL.
Have knowledge/experience in programming languages as Python, Java or others.
Have knowledge /experience in any of next technologies:
Hadoop and tools,
SAS (language and configuration).
Knowledge on statistical theory.
Availability and disposition to travel out of Chile.
Effective team player.
Strong interpersonal, communication and customer service skills.
Good organizational skills with the ability to adapt and adjust to changing priorities.
Positive attitude and the ability to work well with others.
Passionate about technology.
Pursuer of knowledge.
Value creation agent.
Be able to work under pressure.
Creativity and innovation.
Analytical skills to solve problems.
- Ingeniería Civil en Informática
- Ingeniería de Ejecución en Computación e Informática
Escrito: Medio - Hablado: Medio - Traducción: Medio
Escrito: Nativo - Hablado: Nativo - Traducción: Nativo